It’s Time for Author-Centered Design
When I started teaching media creation to Web designers, the first text everyone handed me was Don’t Make Me Think by Steve Krug. It’s a…
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An Open Letter to Jack
Dear Jack Dorsey, co-founder and CEO of Twitter, On March 1st, you outlined the challenges and anger facing your platform. We’re committing Twitter to help…
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Small Voices Rule the Web
It’s the Fourth of July again. It’s almost a quarter-millennium since the founders built our nation on word and argument. The Internet, our latest test…
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Smartphones Don’t Create Our Anxiety
Some sentences just stick with you. I never forgot the following quote from an assigned reading in college. Years later, I would discover the author…
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A Stranger is Worth More Than a Friend
The campaign to delete Facebook is trending again. I say again, because this isn’t the first time. Facebook lost 6 million users in mid-2011 after…
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Voice is the Tech You Want
I loved teaching in front of live classes again this winter. It didn’t change my mind about teaching online. On the contrary, it reinforced my…
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You Write Your Voice
The Interactive Voice is the name of my first course and book. Choosing a title is always tough, but I’m confident now; I chose the…
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Everyone Wants Recognition and No One Wants To Be Recognized
Through the power of the Web, and because of the power of the Web, I force anonymity on my communications students. We use pseudonyms and…
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Voice is a Chance in the Heavens
The writer Annie Dillard wrote, “Seeing a partial eclipse bears the same relation to seeing a total eclipse as…flying in an airplane does to falling…
